Media and Costing - Warning Messages in Argos Manager

Occasionally you may see a warning message appear either on the home screen or the Reports & Data screen. Warnings will appear for two reasons:

  1. Oversize - A print job was sent with a paper size that is larger than the assigned media type allows
  2. Undefined - A print job was sent with a paper size name that is not yet defined

 

Resolving Oversize warnings

Oversize warnings can occur when a new device or media is added to Argos without the expected configuration. Some examples:

A large format plotter is using a small format media type

This warning can occur when a new device is added to the network, but not configured to use a specific media. The default media for new devices is often set to Small B&W. If a large format plotter, such as an Oce or KIP, is set to use a small paper size-based media, a warning will be shown.

  1. Open the Argos Manager and note the "Warnings" message under Statistics
  2. Click the red number next to "Warnings" to bring up the discrepancies screen
  3. Note the description listed for the issue. In this case, it reads "Print jobs assigned to 'Small B&W' media were recorded with dimensions 24 x 36 inches. No paper size is large enough to accommodate these print jobs."
  4. Click "Resolve"
  5. In this case, we want to assign change the media type assigned to the device. Click "Reassign to media" and select "Large B&W" from the drop-down.
  6. Note that the Warning count has changed
  7. Click Devices & Terminals and find your device. Note that the default media of the device has not been changed - only the existing records were modified by resolving the warning.
  8. Click the default media drop-down and choose the correct media type

Repeat these steps for any other mismatched media warnings.

A print job is sent with a paper size not listed under the paper size-based media

This warning can occur when a new device is added to the network, but not configured to use a specific media. The default media for new devices is often set to Small B&W. If a large format plotter, such as an Oce or KIP, is set to use a small paper size-based media, a warning will be shown.

  1. Open the Argos Manager and note the "Warnings" message under Statistics
  2. Click the red number next to "Warnings" to bring up the discrepancies screen
  3. Note the description listed for the issue. In this case, it reads "Print jobs assigned to 'Small B&W' media were recorded with dimensions 12 x 18 inches. No paper size is large enough to accommodate these print jobs."
  4. Click "Resolve"
  5. In this case, we want to assign a new paper size to the existing media. Select the radio button for "Add paper size to current media"
  6. Select Arch B (12 x18 inches) from the drop-down menu and click "OK"
  7. Note that the Warning count has changed
  8. Click Media & Costing and find your media. Note that a new paper size has been added with 0.00 as the cost and charge
  9. Set the cost and charge as desired

 

Resolving Undefined Paper Size Warnings

Undefined paper size warnings are rare, but can occur in a few instances. Some advanced tracking adapters send a paper size name rather than actual dimensions, and some Macintosh programs do not send actual dimensions, just a size. We store all common size names that are typically encountered, but occasionally a custom size name may be used.  In the following example, a size name called "Tabloid_11_17" is used instead of Tabloid or 11x17.

  1. Open the Argos Manager and note the "Warnings" message under Statistics
  2. Click the red number next to "Warnings" to bring up the discrepancies screen
  3. Note the description listed for the issue. In this case, it reads "Device recorded jobs with paper size name Tabloid_11_17 which is undefined in Argos."
  4. Click "Resolve"
  5. In this case, we want to set Tabloid_11_17 as an alias for Tabloid, as they have the same dimensions. Click "Add alias 'Tabloid_11_17' to an existing paper size"
  6. If this new paper size does not match any existing size, you can create a new paper size based on its dimensions. Click "Create new paper size"
  7. Enter the desired name and dimensions
  8. Note that the Warning count has changed
  9. Click Media & Costing and click on your paper size on the right panel.
  10. Note that one or more aliases have been set
  11. Click "Aliases" to view the aliases for this size, then click OK

Repeat these steps for any other undefined paper size warnings.

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