When the Argos Agent is installed on a print server, it will automatically add any print queues to Argos that meet the following criteria:
- Set up using a TCP/IP port
- Device is turned on and is accessible by IP address or hostname
- Argos Agent running on the print server must be version 7.7 or newer
If multiple print queues for a physical device exist on the server, they will be automatically merged into one device in Argos.
Print queues on the server that use other types of ports (USB, LPT, COM, FILE, Local Port, etc) will be added to Argos once a print job is sent through the queue.
Direct Printing Environments
If a print server is not used, and workstations are configured with direct print queues, the Argos Agent is installed on each workstation.
Print queues with TCP/IP port configurations will be automatically added to Argos, and queues from workstations that are mapped to the same physical device will appear as one single printer in Argos.
Manually merging print queues
Print queues can be manually merged together if they are not automatically detected as belonging to the same physical device.
To manually merge a queue, follow these steps:
- Right-click the queue you want to merge INTO another queue, choose Merge into… from the menu
- Start typing the name of a queue, or click the search button to display all queues
- Select the queue, and click OK
The default tracking configuration applies to all print queues merged into a device. However, a specific print queue can have different settings, if needed. In most cases, there is only one tracking setting you need to set:
Track printing/Do not track printing
If you do not want to track Windows printing from a device, select the Do not track printing option.
Some reasons you may want to set this option:
- Printing to this particular device is never billed to clients
- Argos OnBoard is installed on the device, so printing is tracked directly from the device, rather than from the print queues
Additional tracking options exist, but in most cases they do not need to be changed. If you are having tracking difficulties, Sepialine Support (email@example.com) can assist you with changing the following options.
Page-level vs. Job-level information
Argos typically scans every single page of a document to determine if there is color used. If, for example, a 10 page document has only one page with color, we will break this into one 9-page BW record and one 1-page color record for the most accurate billing.
However, this tracking method requires a certain amount of hard disk space and RAM on the print server. If your hard disk or RAM is limited, the “Job-level” option will track less detailed information about each job, but use fewer resources.
The additional parsing settings should not be changed unless Sepialine Support recommends it.
Changing settings for a single print queue
In some cases, you may need to change the advanced tracking settings for a certain print queue. For example, if you have PCL and PostScript print queues for the same device, it is possible that one of them may need to be adjusted to track correctly.
To change the settings for a single queue:
- Double-click the device and open the Windows & Mac queues tab.
- Click the Edit button next to the print queue you want to change.
- Uncheck Use Default Print Configuration. Change the settings as needed. Click OK.
- Note that the Defaults? column value has changed from Yes to No for that print queue.